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Lab Support Principal Engineer

Company: Dell
Location: Round Rock
Posted on: November 22, 2020

Job Description:

Lab Support Principal EngineerRound Rock, TexasDell provides the technology that transforms the way we all work and live. But we are more than a technology company ? we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can?t wait for you to discover this for yourself as a--Lab Support Principal Engineer--on our--Lab Support Engineering--team in Round Rock, Texas.Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways ? from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What?s more, they work with engineering teams to create hardware configuration test plans in support of software development.Key ResponsibilitiesResponsible for deployment and administration of various converged and hyper converged engineering lab infrastructureProvide architect level client/server and SAN/storage array support for the configuration and maintenance of the engineering computer lab systemsResponsible for the configuration and deployment of servers and storage arraysMonitor and troubleshoot the technical environment for problems and root cause analysisMaintain a working knowledge of all documented processes and procedures.Responsible for ensuring proper deployment of fiber-channel storage arrays, hosts, switches, software, and agentsProvides technical expertise in the development of collaborative platform client application/customer interfaceIdentify and execute on proactive and preventative system upgradesMonitoring and management software for physical, virtual, and cloud-based infrastructuresAs a 24X7X365 organization shift work, holidays and on-call responsibilities may be requiredMakes recommendations to higher level technical support engineers or management for improving processes, standards and strategiesRegularly submits content to the knowledge databaseEssential RequirementsBachelor's degree and 10+ years of relevant experienceAdvanced knowledge in hardware and software including vBlock, VxRail, PowerMAX, VNX, XIO, Nexus OS, Zabbix and Nagios--Advanced technical expertise in virtualization to include VMware suite/applications (ESXi, VSAN, Vcenter, vRealize, vOrchestrator, VDP, VMware SRM)Technical expertise in Avamar VE and Data Domain, Monitoring via Zabbix and NagiosProficiency in Cisco and Dell Blade ChassisSolid understanding of software development lifecycles, tools, and Agile processesModerate scripting and coding skillsStrong communication and presentation skillsAbility to multi-task and work in a high-pressure environmentCustomer service skillsTroubleshooting skillsTELCOBUBenefitsWe offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities ? all to create a compelling and rewarding work environment.If you?re looking for a varied role in an innovative and fast-paced lab setting, this is your opportunity to develop with Dell.Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Keywords: Dell, Round Rock , Lab Support Principal Engineer, Engineering , Round Rock, Texas

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