EIS Case Manager
Company: Alamo Area Resource Center Inc
Location: San Antonio
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Job Summary: The EIS Case
Manager will play a pivotal role in providing comprehensive case
management services to clients newly diagnosed with HIV/AIDS or
those returning to medical care, ensuring the collection of all
necessary eligibility documents from eligible clients. Empower
individuals living with HIV/AIDS and LGBTQIA community members to
navigate the healthcare system and access crucial services through
holistic case management. Duties & Responsibilities: Responsible
for medication assistance program applications and
recertifications. Provides case management to all clients eligible
for Early Intervention Services. Benefits counseling by assisting
eligible clients in obtaining access to other public and private
programs for which they may be eligible. Completes client updates
and intakes for clients eligible for AARC/ASCEND services.
Maintains regular follow-up and completes needs assessments and
care plans with clients, with a goal of client self-sufficiency.
Coordinates and monitors medical appointments, medical adherence,
and Medication adherence. Facilitates Health Education Risk
Reduction for clients living with HIV/AIDS. Coordinates medical
care, follows up on treatments, and monitors treatment adherence.
Initial assessment of case coordination service needs Development
of a comprehensive, individualized care plan Timely and coordinated
access to medically appropriate levels of health and support
services and continuity of care. Provide eligibility updates for
EIS emergency walk-ins or Scheduled EIS updates. Other
administrative duties assigned by the Director of Case Management
Perform other duties as assigned. Qualifications & Skills:
Proficiency in assessment of needs and formulation of care plans.
Excellent written and communication skills. In-depth knowledge of
community resources and services. Data Entry and system navigation
skills Strong written and communication skills Knowledge of
community resources and services Provide unbiased, competent, and
ethical services. Bilingual in English and Spanish. Education,
Licensure & Experience: A minimum of an Associate’s degree from an
accredited college preferred, but not required. A minimum of a
Bachelor’s degree preferred, but not required. Minimum of one year
of paid work experience with individuals living with HIV/AIDS Work
Schedule: Regular schedule Monday to Friday 8AM - 4:30PM Flexible
schedule, if required Work Location: One location, In person
Off-site, if required Benefits: Employer 401(k) retirement plan
match Health insurance Dental and vision Disability insurance Life
insurance & AD&D Employee assistance program Paid time off Paid
holidays Requirements: Must maintain a valid driver’s license and
current automobile insurance coverage, be able to travel as needed,
and be able to meet on a consistent basis the driving record
requirements of the Company’s auto insurance carrier if you drive
company owned vehicle or your personal vehicle during company
business. Work Environment and Physical Demands: The work
environment characteristics described here are representative of
those a team member encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. While performing the duties of this job in a traditional
indoor office, the team member is exposed to a medical office
environment having direct/indirect contact with patients and
clients. Team member is also exposed to a social service work
environment. Some job duties may include travel and outdoor
environment. Physical demands refer to the level and duration of
physical exertion generally required to perform tasks in support of
job functions, for example - sitting, keyboarding, walking,
lifting, carrying, reaching, pushing, pulling, bending, stooping,
twisting, turning, climbing step stools, and standing for periods
of time. Must be able to lift and maneuver a minimum of 15 pounds
using proper safe lifting techniques.
Keywords: Alamo Area Resource Center Inc, Round Rock , EIS Case Manager, Healthcare , San Antonio, Texas
