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HCS Case Manager

Company: Just Like Home Centers
Location: San Antonio
Posted on: February 27, 2026

Job Description:

Job Description Job Description The HCS Case Manager is responsible for coordinating and overseeing services for individuals enrolled in the Home and Community-Based Services (HCS) program. This position ensures compliance with Texas Health and Human Services Commission (HHSC) regulations, supports person-centered planning, and promotes the health, safety, and well-being of individuals served by Just Like Home. The HCS Case Manager serves as a liaison between individuals, guardians, service providers, and regulatory agencies to ensure services are delivered in accordance with the Individual Plan of Care (IPC) and Person-Directed Plan (PDP). Essential Duties & Responsibilities Coordinate and monitor all HCS services to ensure compliance with HHSC regulations. Facilitate and document Person-Directed Planning (PDP) meetings. Develop, review, and update Individual Plans of Care (IPC). Conduct monthly face-to-face visits with individuals served (or as required by regulation). Ensure implementation of service goals and monitor progress. Maintain accurate, audit-ready documentation in accordance with HCS and Medicaid standards. Review incident reports and ensure proper follow-up and corrective action. Coordinate medical, behavioral, therapeutic, and ancillary services. Assist individuals and guardians with advocacy, benefits, and community resource connections. Ensure compliance with rights, dignity, and protection of individuals served. Participate in interdisciplinary team meetings. Monitor staff performance related to implementation of service plans. Assist with HHSC surveys, audits, and corrective action plans. Maintain confidentiality in accordance with HIPAA and state regulations. Qualifications Bachelor’s degree in Social Work, Human Services, Psychology, Special Education, or related field (preferred; experience may substitute if permitted by regulation). Minimum one (1) year experience working with individuals with intellectual or developmental disabilities (preferred). Knowledge of Texas HCS waiver program rules and Medicaid requirements. Strong documentation and organizational skills. Ability to work independently and manage multiple caseloads. Valid Texas driver’s license and reliable transportation. Knowledge, Skills & Abilities Strong understanding of person-centered planning principles. Ability to interpret and apply HHSC regulations. Excellent communication and advocacy skills. Strong critical thinking and problem-solving abilities. Proficiency with electronic documentation systems. Ability to maintain professional boundaries and confidentiality. Working Conditions Combination of office, group home, and community settings. Frequent travel within assigned service area. May require flexible hours to accommodate individual meetings. Physical Requirements Ability to sit, stand, and travel for extended periods. Ability to lift up to 25 pounds if necessary. Ability to safely navigate community environments.

Keywords: Just Like Home Centers, Round Rock , HCS Case Manager, Healthcare , San Antonio, Texas


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