Customer Service Work From Home $16hr - CEC Austin - (21139193)
Company: Marriott International, Inc.
Location: Round Rock
Posted on: January 5, 2022
Live Fully at Marriott International - #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
CEC Austin, located at 1705 Centre Creek Drive, Austin, TX , 78754
is currently hiring a Customer Service Work From Home $16hr .
Responsibilities include: ests from around the world as they embark
on their travel journey. Create an effortless experience and build
raving brand fans by answering questions about property facilities,
services, and room accommodations to support our overall vision to
be the world's favorite travel company. Handle incoming contacts
for a variety of Marriott brands and assist customers with their
booking needs or questions through preferred channels including
voice, email, and chat. Responsibilities include processing
reservation requests and support of basic loyalty and customer care
requests. This role will identify guest reservation needs and
follow sales techniques to maximize revenue. Ensure compliance with
policies and procedures for special booking rules and requests,
loyalty guidelines and case management. Provide customer support
through assistance and guidance in issue resolution, and an open
communication with Marriott properties, related company contacts,
and third parties.
Follow all company policies and procedures; ensure personal
appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets; protect the
privacy and security of guests and coworkers. Welcome and
acknowledge all guests according to company standards; anticipate
and address guests' service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak with
others using clear and professional language; answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals;
listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and
standards. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by
Apply now at :
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others.
Chat, engage and follow us on social media. -
facebook.com/marriottjobsandcareers - twitter.com/marriottcareers -
Visit marriott.com/careers to learn more about our workplace
culture and career opportunities.
Marriott International is an equal opportunity employer.We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Round Rock , Customer Service Work From Home $16hr - CEC Austin - (21139193), Hospitality & Tourism , Round Rock, Texas
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