Restaurant Supervisor-Cinco Ni-os Mexican Cuisine
Company: Kalahari Resorts & Conventions - Round Rock
Location: Round Rock
Posted on: May 7, 2022
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Job Description:
Job Title
Cinco ni--os Mexican Cuisine-Restaurant Supervisor
Description
The Cinco ni--os Mexican Cuisine Supervisor oversees a team of all
stars specializing in A modern Mexican & tequila bar encompassing
all the resounding classic flavors as they intertwine with a
sizzling plate of pure goodness. This position is responsible for
assisting staff in executing a flawless guest experience while
supporting, engaging and training team members to ensure products
and services our delivered Beyond Expectations!
Experience Requirements 1 to 2 years of experience in restaurant or
kitchen management required. Must be at least 21 years of age.
Job Summary
-Supports the Restaurant Manager in upholding all policies,
procedures, standards, specifications, guidelines and training
programs for all food and beverage outlets within the Resort.
-Ensure friendly and courteous customer relations at all times.
-Understand how to open and close the restaurant/food and beverage
venue, and the ability to perform each position in the
front-of-house and back-of-house.
-Train new servers, bussers, hosts, and bartenders on such areas as
wine etiquette, up-selling, pre and post meal etiquette and meal
service.
-Ensure that the kitchen is providing all orders on time and made
with quality and consistency, according to specifications.
-Train and ensure that all servers, support staff, and bartenders
are monitoring levels of alcohol consumption of guests in
accordance with laws, practicing responsible alcohol awareness at
all times.
-Ensure that all staff is following safe food handling procedures
and providing a safe environment for our guests and associates.
-Maintain paperwork for tips, attendance records, guest receipts,
sales tracking, guest comps, payroll adjustments, punch charges,
and Finance and Human Resource reporting requirements.
-Be knowledgeable of restaurant policies regarding personnel and
administer prompt, fair and consistent corrective action for any
and all violations of company policies, rules and procedures.
-Fill in where needed to ensure guest service standards and
efficient operations are met daily.
Skills for Success
-Must be able to convey information and ideas clearly.
-Must be effective in handling problems in the workplace, including
anticipating, preventing, identifying and solving problems as
necessary.
-Make independent decisions while maintaining strong ethical
standards consistent with company policy, rules and the ability to
maintain confidential information.
-Ability to effectively deal with internal and external customers.
Collect accurate information and resolve conflicts.
-Must be able to frequently communicate and develop rapport with
guests and associates and have a working relationship with the
resort management team.
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Kalahari Resorts & Conventions
Who We Are
As a growing all-under-one-roof premium destination resort brand
that focuses on being the industry leader in play, stay, eat and
meet; everything we say and do at Kalahari Resorts & Conventions
stems from our love of family and our goal of creating an oasis for
spending time with those you care about most. Being family-owned,
there is a conscious thought in developing multigenerational
adventures that are unique.
Company Mission
We promise to deliver products and services beyond
expectations.
Recruiting Vision
We understand recruiting as a mission, with the individual as the
most important element in the process. In mirroring the spirit of
the brand, we promise authenticity, curiosity, honesty, timeliness,
and follow-through. Whether a current opening exists or not,
relationship building is critical to the success of our
company.
Team Characteristics
Kalahari Resorts & Conventions is a team of
enthusiastically-empowered and loyal hospitality experts with the
combined passion of flawlessly executing the creation of family
time and world class conventions. Many of our associates have been
given the tools to be a success and have built careers. Sixty-one
percent of our leadership team has been promoted into their roles.
As an employer-of-choice, we've held on to A-players that seek
responsibility and want to learn.
Benefits:
--- Flexible Schedule --- Growth & Promotion Opportunities
--- Competitive Pay --- Insurance & 401k Plan with Match
--- Fun Work Environment
--- Associate Perks & Discounts --- Year-Round Employment
This job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities
that are required of the Associate for this job. Duties,
responsibilities and activities may change at any time with or
without notice.
Kalahari Resorts is an Equal Opportunity Employer.
Keywords: Kalahari Resorts & Conventions - Round Rock, Round Rock , Restaurant Supervisor-Cinco Ni-os Mexican Cuisine, Hospitality & Tourism , Round Rock, Texas
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