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Restaurant Supervisor-Cinco Ni-os Mexican Cuisine

Company: Kalahari Resorts & Conventions - Round Rock
Location: Round Rock
Posted on: May 7, 2022

Job Description:

Job Title

Cinco ni--os Mexican Cuisine-Restaurant Supervisor


The Cinco ni--os Mexican Cuisine Supervisor oversees a team of all stars specializing in A modern Mexican & tequila bar encompassing all the resounding classic flavors as they intertwine with a sizzling plate of pure goodness. This position is responsible for assisting staff in executing a flawless guest experience while supporting, engaging and training team members to ensure products and services our delivered Beyond Expectations!

Experience Requirements 1 to 2 years of experience in restaurant or kitchen management required. Must be at least 21 years of age.

Job Summary

-Supports the Restaurant Manager in upholding all policies, procedures, standards, specifications, guidelines and training programs for all food and beverage outlets within the Resort.
-Ensure friendly and courteous customer relations at all times.
-Understand how to open and close the restaurant/food and beverage venue, and the ability to perform each position in the front-of-house and back-of-house.
-Train new servers, bussers, hosts, and bartenders on such areas as wine etiquette, up-selling, pre and post meal etiquette and meal service.

-Ensure that the kitchen is providing all orders on time and made with quality and consistency, according to specifications.
-Train and ensure that all servers, support staff, and bartenders are monitoring levels of alcohol consumption of guests in accordance with laws, practicing responsible alcohol awareness at all times.
-Ensure that all staff is following safe food handling procedures and providing a safe environment for our guests and associates.
-Maintain paperwork for tips, attendance records, guest receipts, sales tracking, guest comps, payroll adjustments, punch charges, and Finance and Human Resource reporting requirements.
-Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.

-Fill in where needed to ensure guest service standards and efficient operations are met daily.

Skills for Success

-Must be able to convey information and ideas clearly.
-Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
-Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.

-Ability to effectively deal with internal and external customers. Collect accurate information and resolve conflicts.
-Must be able to frequently communicate and develop rapport with guests and associates and have a working relationship with the resort management team.


Kalahari Resorts & Conventions

Who We Are

As a growing all-under-one-roof premium destination resort brand that focuses on being the industry leader in play, stay, eat and meet; everything we say and do at Kalahari Resorts & Conventions stems from our love of family and our goal of creating an oasis for spending time with those you care about most. Being family-owned, there is a conscious thought in developing multigenerational adventures that are unique.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand recruiting as a mission, with the individual as the most important element in the process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

Team Characteristics

Kalahari Resorts & Conventions is a team of enthusiastically-empowered and loyal hospitality experts with the combined passion of flawlessly executing the creation of family time and world class conventions. Many of our associates have been given the tools to be a success and have built careers. Sixty-one percent of our leadership team has been promoted into their roles. As an employer-of-choice, we've held on to A-players that seek responsibility and want to learn.


--- Flexible Schedule --- Growth & Promotion Opportunities

--- Competitive Pay --- Insurance & 401k Plan with Match

--- Fun Work Environment

--- Associate Perks & Discounts --- Year-Round Employment

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Associate for this job. Duties, responsibilities and activities may change at any time with or without notice.

Kalahari Resorts is an Equal Opportunity Employer.

Keywords: Kalahari Resorts & Conventions - Round Rock, Round Rock , Restaurant Supervisor-Cinco Ni-os Mexican Cuisine, Hospitality & Tourism , Round Rock, Texas

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