Hotel Front Desk Receptionist
Company: Quality Inn & Suites
Location: Round Rock
Posted on: September 30, 2024
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Job Description:
Do you have a passion for service and love to put a smile on
people's faces? Then you might be an excellent fit for the hotel
front desk agent position on our guest services team! You'll
welcome guests, ensure they have everything they need for an
exceptional stay, and even make future reservations. Job seekers
interested in working in a high-energy environment with growth
opportunities should start their application today!
Responsibilities:
--- Take incoming calls, online and in-person room bookings
requests, and answer questions about guests' needs involving room
rates, available rooms, amenities, rewards programs, and special
requests
--- Give every guest a warm welcome, check them in, and check them
out when they leave, ensuring you provide correct keys and room
numbers
--- Perform regular bookkeeping duties: make sure hotel guest
information is current and correct
--- Mitigate customer complaints as needed
--- Communicate with housekeeping to make sure guest rooms are
ready
Qualifications:
--- Well-versed in taking telephone calls and handling stressful
situations
--- At least one year of hospitality industry experience as a hotel
front desk agent or similar position preferred
--- Has previous experience or working knowledge of Microsoft
Office and reservation management systems
--- High school graduate, GED recipient, or equivalent
--- Displays impeccable interpersonal, time management,
organizational skills, and customer service skills
About Company:
Get more value for your hard-earned money at the Quality Inn &
Suites-- - Round Rock, Texas located a short drive away from
Austin, TX. This hotel has an excellent work environment created by
our amazing and friendly team members. We have an excellent bonus
program that rewards our employees that excel in their duties. The
management team invests in all of our employees and we provide lots
of room for growth and personal development. If you are looking for
a family-like environment with a great culture - look no further!
You'll not only join one of the fastest-growing hotel brands in its
market place, but also a multi-skilled team where everyone can be
themselves and at the same time constantly find smart ways to make
work fun.
Keywords: Quality Inn & Suites, Round Rock , Hotel Front Desk Receptionist, Hospitality & Tourism , Round Rock, Texas
Click
here to apply!
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