Amelia Developer with Genesys Inbound Voice solutions exp.
Company: Talent Search PRO
Location: San Antonio
Posted on: April 1, 2026
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Job Description:
Job Description: Key Skills & Experience to Highlight:
Conversational AI Platform Experience: Direct experience with
Amelia (formerly IPsoft) is primary. Voicebot Development:
Expertise in speech-to-text, text-to-speech, and designing natural,
human-like voice conversations. NLP & Machine Learning: Strong
background in Natural Language Processing, intent recognition, and
entity extraction. Integration Skills: Experience connecting bots
to backend systems via APIs (REST, SOAP, XML). Must have strong
experience integrating Amelia with tools like AWS Connect, Backend
APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact
center technologies, ADS, SSO, LDAP, Scripting in Python,
Javascript, React Js. Technical Proficiencies: Python (4 years
preferred), JSON, and familiarity with ServiceDesk or IT Ops
automation. Solution Architecture: Ability to design, build, and
deploy conversational solutions for customer service or internal
IT. Role Descriptions: Essential Skills: Amelia Developer (Voice
Chat) Conversational AI Platform Experience – Direct experience
with Amelia (formerly IPsoft) is primary. Voicebot Development –
Expertise in speech-to-text, text-to-speech, and designing natural,
human-like voice conversations. NLP & Machine Learning – Strong
background in Natural Language Processing, intent recognition, and
entity extraction. Integration Skills – Experience connecting bots
to backend systems via APIs (REST, SOAP, XML). Must have strong
experience integrating Amelia with tools like AWS Connect, Backend
APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact
center technologies, ADS, SSO, LDAP, Scripting in Python,
Javascript, React Js. Technical Proficiencies – Python (4 years
preferred), JSON, and familiarity with ServiceDesk or IT Ops
automation. Solution Architecture – Ability to design, build, and
deploy conversational solutions for customer service or internal
IT. 7 years of experience in Genesys Inbound Voice.
Keywords: Talent Search PRO, Round Rock , Amelia Developer with Genesys Inbound Voice solutions exp., IT / Software / Systems , San Antonio, Texas
