Automotive Service Advisor

Company: Southwest Kia - Round Rock
Location: Round Rock
Posted on: March 25, 2020

Job Description:

Non-commissioned salary + bonus!Round Rock Kia is hiring and we want to talk to you!

We are your local, family-owned Kia dealership! We've been continuing to grow, while holding true to our values of professionalism, positivity, teamwork, and honesty! We strive to make our employees happy, resulting in long-term employee retention!

At Round Rock Kia, we strongly believe in growth opportunities for our employees and therefore offer ongoing training and strive to promote from within!

Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply below!

WE OFFER:

• 
  
• Non-commissioned salary + bonus!
  
• Health, Dental, Vision, & Life Insurance
  
• 401K
  
• AFLAC
  
• Direct deposit
  
• Sundays off
  
• Paid Vacation
  
• Ongoing training
  
• Promote from within
  
• Excellent work environment
  
• Great team culture
  
  
  RESPONSIBILITIES:
  
  
  
  • 
    
  • Greet customers promptly
    
  • Obtain customer and vehicle information
    
  • Clearly report all vehicle symptoms as described by the customer
    
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
    
  • Prepare a complete and accurate estimate of cost for labor and parts
    
  • Establish follow up time
    
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
    
  • Verify that the final invoice reconciles with the work performed on the repair order
    
  • Explain all completed work and charges to customers
    
    
    REQUIREMENTS:
    
    
    
    • 
      
    • Proven record of achieving exceptional Customer Satisfaction
      
    • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
      
    • Above average energy level
      
    • A desire for a long term career with a growing organization
      
    • Personal and professional integrity
      
    • Reynolds & Reynolds computer experience a plus
      

Keywords: Southwest Kia - Round Rock, Round Rock , Automotive Service Advisor, Other , Round Rock, Texas