RoundRockRecruiter Since 2001
the smart solution for Round Rock jobs

Advisor, Operations & Application

Company: Sears Holdings Corporation
Location: Round Rock
Posted on: September 13, 2020

Job Description:

The Operations & Application Advisor is responsible for supporting and enabling the operational integrity and efficiency of the Parts business by identifying process gaps, conducting root cause analysis to drive resolutions and continuous improvements, maintaining reporting, and conducting User Acceptance Testing. JOB DUTIES/RESPONSIBILITIES: Identifies gaps in business processes and develops and executes preventative measures to manage and control business vulnerabilities Monitors, reviews and resolves all assigned Pebbles, Missing Links and Help Tickets within the specified timeframes Resolves escalated member complaints Oversees, manages and conducts User Acceptance Testing on all system changes and enhancements prior to production deployment. Monitor and oversee pilot of system changes. Exercise strict attention to detail to ensure positive outcome for the business and the member Identifies, reports and ensures resolution of system issues and defects Supports Content Enrichment, data cleanup and standardization, and monitors data quality Maintains subscription database as needed, managing updates, deletions and periodic audits Creates,reviews and distributes reports as specified: i.e., EAD, Telephone, Same Day Cancel, etc. Performs administrative functions on PartsDirect websites and systems Performs other duties as assigned REQUIRED SKILLS: Ability to implement and execute process and project plans Ability to learn quickly in a fast paced environment Proficient in MS Office Suite (Word, Excel, PowerPoint) Expertise in all PartsDirect call center systems, web applications and legacy systems (Ciboodle, RMA, NPN, PDCC, etc.) Ability to communicate across multiple levels Ability to communicate in spoken and written English well enough to be understood by supervisors, co-workers, and customers and ability to use discretion handling sensitive or confidential information Ability to enter data and maneuver efficiently using a keyboard, operate a mouse, use telephone and headset equipment, and listen while keying information into the system Ability to meet the physical requirements of frequent sitting and some standing and walking, with bending and reaching as necessary Ability to demonstrate self control by maintaining composure and keeping emotions in check even in difficult situations All employees/associates may in the course of their duties come in contact with Credit / Debit Card Data. If this data is exposed as part of their position in the site/center, the associate must protect that data as directed and required by the compliance team to ensure SHC s compliance to current Payment Card Industry (PCI) Data Security Standards (DSS)

Keywords: Sears Holdings Corporation, Round Rock , Advisor, Operations & Application, Other , Round Rock, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Workforce Staffing: Seasonal Amazon Warehouse Worker - Overnight Shifts
Description: Seasonal Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Austin Round Rock TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Picker Packer - Overnight Shifts
Description: Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:San Marcos, Kyle, Buda TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Warehouse Worker - Overnight Shifts (Including Weekends)
Description: Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:San Marcos, Kyle, Buda TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020


Amazon Workforce Staffing: Amazon Prime Shopper
Description: Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:San Marcos, Kyle, Buda TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020

Whole Foods Shopper - Immediate Hire
Description: Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:San Marcos, Kyle, Buda TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020

Doordash Is Looking For Delivery Driver No Experience Needed In Hays
Description: Delivery Driver No Experience Needed DoordashNo passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food
Company: Doordash
Location: San Marcos
Posted on: 09/28/2020

Doordash Is Now Re-Hiring For Delivery Driver Part Or Full Time With Doordash Make Up To 18hour
Description: Delivery Driver Part Or Full Time With Doordash Make Up To 18hour DoordashNo passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your
Company: Doordash
Location: San Marcos
Posted on: 09/28/2020

Amazon Shopper
Description: Warehouse/Shopper Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:San Marcos, Kyle, Buda TXJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: San Marcos
Posted on: 09/28/2020

Licensed Professional Counselors ( LPC ) Remote Online Counseling (San Marcos)
Description: Licensed Professional Counselors LPC , Licensed Clinical Social Workers LCSW , Licensed Marriage and Family Therapists LMFT , Psychologists, and Licensed Mental Health Counselors LMHC are provided (more...)
Company: BetterHelp
Location: San Marcos
Posted on: 09/28/2020

Restaurant Delivery - Doordash
Description: Restaurant Delivery DoordashYour time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings (more...)
Company: Doordash
Location: San Marcos
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Round Rock RSS job feeds