Guest Advisor LOD
Location: Round Rock
Posted on: May 3, 2021
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!
What you'll do:- Provide guests with exceptional customer
service by being the subject matter expert on all products,
nutrition, services, in-store promotions, local community events
and other areas of animal care and wellness. - The Guest Advisor
may be a 'key holder' and Leader on Duty (LOD) on a limited basis
as needed. Essential Job Functions: The incumbent must be able to
perform all of the following duties and responsibilities with or
without a reasonable accommodation. - Act as a personal
shopper/information center for customers as they enter the store
and be 100% focused on customer service. - Provide quick and
courteous service to all PETCO customers and their pets by
determining their needs and sharing product knowledge to suggest
the appropriate merchandise and services to satisfy them. - Be
knowledgeable about pet-related events/resources and related costs
within the community including dog parks, dog or cat shows,
pet-friendly hotels, etc. - Express passion about animal welfare
and maintain integrity in the work area. - Be familiar with all new
products and services in order to be able to engage with customers
regarding new product and services features and benefits. -
Politely and professionally respond to inquiries regarding
products, services and pricing via the telephone. - Bend, kneel,
lift (up to 50 pounds, as necessary) and stand for long periods of
time. Supervisory Responsibility: None. Work Environment: The
majority of job duties are conducted indoors, although merchandise
stocking and customer carry-outs will require that an associate
leave the store briefly. Because this position requires bending,
kneeling, lifting (up to 50 pounds, as necessary) and standing for
long periods of time. The large majority of this associate's time
will be spent in direct contact with our customers.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, age, protected
veteran status, or any other protected classification.
Keywords: PetCo, Round Rock , Guest Advisor LOD, Other , Round Rock, Texas
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