Customer Service Representative
Location: Round Rock
Posted on: May 3, 2021
Why not work for an INDUSTRY LEADER?
POOLCORP is the world's leading distributor of outdoor living
products. We operate in more than 390 Sales Centers with nearly
5,000 employees who proudly service the needs of our customers. Our
company strives to employ only the best CDL and Delivery Drivers,
Warehouse Associates and Inside Sales Representatives as well as
Sales Center Managers and Operations Managers.
Because it is a place where you can grow! At POOLCORP you'll
find plenty of excellent career advancement and training
opportunities to support your career growth. And, our generous
compensation and benefits package includes medical, dental, vision,
prescription coverage, 401 (k), EAP, and discounts specifically
offered to POOL employees. During busy seasons, we also offer
performance bonuses. And finally, our family-oriented, hometown
culture is supported by a stable, large corporate enterprise -
giving you the best of all worlds.
So, end your job search here - at POOLCORP - Where Outdoor
Living Comes to Life!
Location: Horizon H261 - 1100 North Industrial Boulevard
Round Rock, T78681
The Customer Service Representative exceeds customer
expectations by providing superior customer service through strong
human relations skills, product knowledge, and sales skills.
Assists walk-in and phone customers with technical questions and
product knowledge in a timely manner suggesting selections that
meet their needs and emphasizes product selling points.
Establishes strong working relationships with employees, sales
team and customers to ensure service levels are exceeding
Prepares sales orders and assists the customer in checking and
Makes follow-up calls to potential and existing customers to
solicit additional business.
Investigates and resolves customer complaints in a timely
Maintains a clean, professional sales center appearance and
ensures that shelves are properly stocked.
Assists in receiving, shipping, and general warehouse
- Other duties as assigned.
High school diploma or GED.
1+ years of related inside sales experience.
Knowledge of irrigation and landscape products.
Strong customer-service attitude with the ability to deal
directly with customers for a large portion of the day.
Self-motivated and detail-oriented personality.
Ability to work in a fast paced environment dealing with
inventory, product allocations and customer issues.
Ability to lift and move up to 75 pounds.
Excellent communications skills, both written and verbal.
Good computer skills including MS Office programs.
- Must be 18 years of age or older to apply.
POOLCORP is a drug-free company and an EOE M/F/V/D.
Keywords: Poolcorp, Round Rock , Customer Service Representative, Other , Round Rock, Texas
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