Victim Advocate-Full Time
Company: Hope Alliance
Location: Round Rock
Posted on: May 3, 2021
Job Description SCOPE OF THE POSITION: Provide individualized
and trauma-informed services to adult and child survivors, with a
focus on hotline, intake, case management, and legal advocacy.
RESPONSIBILITIES : Provide hotline, intake, crisis intervention,
advocacy and case management services in-person and on the hotline,
informally assessing for emotional, physical, social, and
educational needs and formulating individualized service plans.
Actively seek out and liaison with relevant community agencies and
resources in order to create a continuum of services that elevates
the best interest of clients.
Facilitate support, social skills, and education groups for adults
Act as a positive role model for parent-child interactions, using
rewards and non-physical consequences.
Cover on-call rotation, responding to survivors in community
settings such as hospitals, law enforcement agencies and other
social service organizations.
Maintain communication with others and work to fulfill the agencys
mission, vision and philosophy. This includes attending regularly
scheduled staff and team meetings.
Recognize personal emotions, thoughts, and values, and how they
influence service provision.
Report any incident of child or elder abuse to the appropriate team
Assist with the collection and maintenance of data for statistical
and programming purposes.
Assist with recruitment, training, and engagement of volunteers and
interns as well as community education efforts.
Perform other duties as approved by VP, Programs and assigned by
QUALIFICATIONS AND EDUCATION : Minimum of a Bachelors Degree in
Human Service field, preferably in Social Work. Relevant experience
can be substituted.
Three years of experience providing victim services to adults and
children, preferably in a residential setting, with demonstrated
ability to respond to individuals in crises and maintain
Familiarity with the network of social services including childrens
services, benefit providers, mental health, and criminal justice
agencies in the Williamson County area.
Must be able to successfully complete the agency-provided State
Certification Training, during evening and weekend hours, within 90
days of hire date, and successfully complete a written exam and
skills assessment designed to evaluate the special knowledge and
skills required for continued certification.
Must be able to maintain State Certification by documenting
annually: six hours of continuing education and the provision of
100 hours of direct services at minimum.
Experience prioritizing independently, managing multiple and
sometimes competing tasks, and meeting deadlines and desired
Experience working with allies and partners such as law
Adequate personal health, social maturity, emotional stability and
effective stress management skills.
Sensitivity to varying cultural, ethnic, and social backgrounds,
values, attitudes, and languages, as well as tact, poise,
professionalism, diplomacy, teamwork, humor, and ability to
interact with people from all walks of life.
Computer proficiency in email and productivity software
Ability to stoop, bend and lift 25 pounds as well as the ability to
move about inside the office to access file cabinets and other
Routinely use computer and other office equipment such as phones,
fax, printer, and copier. Hope Alliance is an equal opportunity
employer. Company Description The Williamson County Crisis Center
dba Hope Alliance has been promoting the fundamental right for all
individuals to be safe in their personal relationships for over 35
years. Hope Alliance operates under the belief that physical,
sexual, emotional and psychological abuse of one human being by
another is unacceptable. Located in Round Rock, Texas and serving
primarily Williamson County, Hope Alliance provides crisis services
to both adult and child victims of Family Violence and/or Sexual
Assault. We attempt to safeguard our clients rights through a broad
array of innovative, client-centered, trauma-informed direct
services, community education, and advocacy. We currently serve
more than 2,500 women, men and children annually.
Keywords: Hope Alliance, Round Rock , Victim Advocate-Full Time, Other , Round Rock, Texas
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