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Patient Access Representative

Company: Aerotek
Location: Round Rock
Posted on: June 9, 2021

Job Description:


The primary responsibility of this position is to provide customer service to patients who are arriving for appointments. They will be greeting and assisting with the patient check-in process.

+ Provide excellent customer service to patients upon arrival. Will utilize tablet (ipad type device) to enter in patient information upon arrival.

+ Obtain patient information upon arrival such name, appointment time and demographic information.

+ Have patients complete a health questionnaire and direct them as necessary (in some case may advise them to return to their vehicle and they will be notified when it is time to return for their appointment).

+ Must be comfortable with maintaining a tidy and clean office space. The Reps will periodically sanitize high touch areas such as surfaces, countertops, and chairs (in between patient flow/check-in process). Will wipe down these areas with wipes and/or UV wand.

+ Must be comfortable sitting, walking and standing throughout the day.

**Top Skills Details:**

+ Must have strong customer service and communication skills (verbal and written)

+ 6+months of work experience in a in-person customer service role

+ Basic computer skills (input information into computer and/or tablet)

**About Aerotek:**

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Round Rock , Patient Access Representative, Other , Round Rock, Texas

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