Small Business - Inside Sales Representative
Not even digitally ground-breaking products sell themselves. At
Dell Technologies, we're determined to give every one of our
customers and partners a high-level, white-glove experience. This
experience begins with our ground-breaking technology portfolio of
products - client solutions, high-end electronics, accessories,
mobility products, enterprise solutions, services and packaged
software. Our Inside Sales Representatives breathe life into our
technology portfolio. They take great pride in developing lasting
relationships, building great rapport and using their flawless
communication skills to sell our products to customers by phone,
web and email.
We can't wait for you to discover yourself as an Inside Sales
Representative on our Small Business sales team in Round Rock,
What you'll achieve
As a Small Business Inside Sales Representative, you will be
responsible for selling Dell products and services (via telephone,
web, or email) to a specified customer segment while ensuring a
positive customer experience. You will participate in a 4-week
sales training program, where you will receive an in-depth training
on our products, the Dell sales model and our internal tools.
During training you will gain hands on experience with the help of
your assigned peer mentor, and by live coaching in the training
queue. Additionally, you will have ongoing recursive training
throughout the year that will build systematically increase your
technical and sales skills.
- Drive 30 -50 inbound/outbound calls and emails with the goal of
selling to new prospects and/or upgrading existing customers'
products and services.
- Maintain and build relationships while delivering a positive
customer experience via the Dell Technologies sales model.
- Utilize a strategic approach to identify, evaluate, and
recommend business solutions considering customer needs and Dell
- Sell Dell Technologies' full portfolio; including desktops,
laptops, servers, services and accessories to Small Business
customers while improving revenue and margin generation.
- Engage in cross-functional resources/product specialists to
meet individual customer requirements.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to
the table. Here's what we are looking for with this role:
- Pursuing a Bachelor's degree
- 1-2 years of relevant experience OR equivalent combination of
education and work experience
- Familiar with Microsoft Windows operating system and Microsoft
- Result-oriented team player
- Strong communication, presentation and problem-solving
- Self-motivated to exceed goals with a high attention to detail
and ability to multitask
- Positive attitude and ability to excel in an ambiguous
Here's our story; now tell us yours
Dell Technologies helps organizations and individuals build a
brighter digital tomorrow. Our company is made up of more than
150,000 people, located in over 180 locations around the world.
We're proud to be a diverse and inclusive team and have an endless
passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like
you can be yourself and have the opportunity to do the best work of
your life -- while still having a life. We offer excellent
benefits, bonus programs, flexible work arrangements, a variety of
career development opportunities, employee resource groups, and
We started with computers, but we didn't stop there. We are
helping customers move into the future with multi-cloud, AI and
machine learning through the most innovative technology and
services portfolio for the data era. Join us and become a part of
what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity
and Inclusion Report and our plan to make the world a better place
by 2030 here.
Dell is committed to the principle of equal employment
opportunity for all employees and to providing employees with a
work environment free of discrimination and harassment. All
employment decisions at Dell are based on business needs, job
requirements and individual qualifications, without regard to race,
color, religion or belief, national, social or ethnic origin, sex
(including pregnancy), age, physical, mental or sensory disability,
HIV Status, sexual orientation, gender identity and/or expression,
marital, civil union or domestic partnership status, past or
present military service, family medical history or genetic
information, family or parental status, or any other status
protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based
on any of these characteristics. Dell encourages applicants of all
ages. Read the full Employment Opportunity Policy here.
Job Family: Inside-Sales-Rep Inside-Sales Recent-Graduate Sales
Job ID: R067946