Business Development Representative (BDR)

Company: Central Texas Harley-Davidson
Location: Round Rock
Posted on: November 22, 2021

Job Description:

Job Title: Business Development RepresentativeReports to: Internet Sales ManagerDepartment: Internet SalesOBJECTIVES

• To respond and manage inbound customer sales opportunities and drive that traffic to the showroom. Strategizing customer interactions, setting appointments, and notating all records of communication contact/attempts.JOB SUMMARY
  • Receive, Track, & Set Appointments with customers that have already made direct contact with store, interested in the product we sell. NO COLD CALLS. Consistent phone, text, and email outreach to those sales opportunities. Overcoming objections and appointing customers to work with our in-store sales team.ESSENTIAL FUNCTIONS
    • Follow company approved scripts for talking to customers via phone and internet chat
    • Identifying Primary Purchasing Concerns
    • Communicating clearly and asking specific questions to obtain information
    • Transcribe all interactions with customers as well as attempted outreach
      • Develop an understanding of motorcycles by studying characteristics, capabilities, and features between models
      • Respond to and follow up with all Sales Opportunities in a timely manner
        • Communicating with Management Internally to inform progress of potential customer.
        • Project positive image to customers at all times
        • Stay up to date on our current inventory and use that knowledge to encourage customers to make a purchase; new and used products.
        • Use daily web-based programs, Customer Record Management program, & Microsoft Office tools such as Word & Excel
        • Making 80 Outbound Phone calls to prospectsalready in our system, no cold calls.POSITION REQUIREMENTS
          • Strong phone & computer skills
          • Excellent customer service and problem-solving skills
          • Attendance and Positive attitude
          • Ability to be moldable to standard Training Process
          • Previous dealership sales experience a plusEDUCATION AND EXPERIENCE
            • High School Diploma or equivalent
            • 1+ years experience in retail sales preferredJob Type: Full-timeBenefits:
              • 401(k)
              • 401(k) matching
              • Dental insurance
              • Employee discount
              • Flexible schedule
              • Health insurance
              • Life insurance
              • Paid time off
              • Parental leave
              • Referral program
              • Retirement plan
              • Tuition reimbursement
              • Vision insuranceSchedule:
                • 8 hour shift
                • Day shiftWork Location:
                  • One locationWork Remotely:
                    • NoWork Location: One location

Keywords: Central Texas Harley-Davidson, Round Rock , Business Development Representative (BDR), Other , Round Rock, Texas