General Administrator
Company: Kalahari Resorts & Conventions - Round Rock
Location: Round Rock
Posted on: January 6, 2022
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Job Description:
JOB SUMMARY: Provide high-level administrative support with the
day-to-day operational activities and prepare statistical reports,
correspondence, handling information requests.
QUALIFICATION STANDARDS
EDUCATION REQUIREMENTS: High School Diploma or GED equivalent is
required.
LICENSE/PERMITS REQUIRED: Valid driver's license required.
KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE:
-Ability to prepare invoices, reports, memos, letters, financial
statements and other documents, using word processing, spreadsheet,
database, or presentation software such as Microsoft Word, Excel,
and PowerPoint is required.
-Ability to work with phone equipment and other clerical-related
machines.
-Tools and equipment for the resort such as Micros, POS system,
ADP, GroupWise is helpful but not required.
PREVIOUS EXPERIENCE REQUIRED:
-2 years minimum of administrative, clerical, or executive
assistant experience in a hotel, resort, or business setting.
-Experience in the hotel/resort industry is helpful but not
required.
REQUIRED SKILLS:
-Must be able to communicate, read, write, and speak English
effectively.
-Advance excel skills.
-Requires being pleasant with others on the job and displaying a
good-natured, cooperative attitude.
-Requires knowledge of administrative and clerical procedures and
systems such as word processing, managing files and records,
designing forms, and other office procedures and terminology.
-Knowledge of the structure and content of the English language
including the meaning and spelling of words, rules of composition,
and grammar.
-Knowledge of principles and processes for providing customer and
personal services.
-Manage one's own time and the time of others.
-Detail oriented and thorough in completing work tasks.
-Oversee vendors/contractors, inventory tracking orders
-Ad-hoc project work as necessary
PHYSICAL REQUIREMENTS:
-Must be able to work in a stationary position for long periods of
times (up to 5 hours)
-Must be able to frequently move throughout a large resort.
-Must be able to occasionally work in outdoor weather
conditions.
-Must be able to regularly lift and/or move up to 10 pounds,
frequently lift and/or move up to 25 pounds, and occasionally lift
and/or move up to 50 pounds.
-The noise level in the work environment is usually moderate.
-Must be able to work and be flexible with all shifts, weekends,
and holidays.
-Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
MENTAL REQUIREMENTS:
-Must be able to convey information and ideas clearly.
-Must be effective at listening to, understanding, and clarifying
the issues raised by Associates, Supervisors, Department Heads,
Senior Management, and guests.
-Ability to be a clear thinker, analyze and resolve problems
exercising good judgment.
-Make independent decisions while maintaining strong ethical
standards consistent with company policy, rules and the ability to
maintain confidential information.
-Ability to effectively deal with internal and external customers,
some of whom will require high levels of patience, tact and
diplomacy to defuse anger. Collect accurate information and resolve
conflicts.
-Must be able to thrive in a fast-paced, energetic environment that
is constantly changing
ESSENTIAL DUTIES & FUNCTIONS:
-Read and analyze incoming memos, submissions, and reports to
determine their significance and plan their distribution.
-Open, sort, and distribute incoming correspondence, including
faxes and email.
-File and retrieve, resort documents, records, and reports.
-Prepare responses to correspondence containing routine
inquiries.
-Collect, meter and take mail to post office on a daily basis.
-Pick up mail, open and disburse in appropriate mailboxes.
-Make credit card purchases and provide backup for accounting
purposes.
-Ensure that all guests feel welcome and are given responsive,
friendly, and courteous service at all times.
-Prepare all required paperwork, including forms, reports and
schedules in an organized and timely manner.
-Fully understand and comply with all federal, state, county and
municipal regulations that pertain to health, safety and labor
requirements of the resort.
-Report all concerns and problems to the Manager when appropriate.
-Ensure friendly and courteous customer relations at all times,
identifying and welcoming current patrons.
-Keep an open line of communication with all departments and keep
them posted on what is happening in the resort when
appropriate.
-Assist with other duties as deemed appropriate by the Manager.
I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND
ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT
RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN
THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS
JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE
ACCOMMODATION.
Keywords: Kalahari Resorts & Conventions - Round Rock, Round Rock , General Administrator, Other , Round Rock, Texas
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