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Third shift Security Officer-Associate Housing

Company: Kalahari Resorts & Conventions - Round Rock
Location: Round Rock
Posted on: January 11, 2022

Job Description:

Job Title

Security Personnel - Employee Housing

Description

Security Officer's primary responsibility is to provide a safe environment for persons on company property, patrol and provide security for Kalahari property, enforce laws and company policies, and deter illegal activities from city, state and federal violators.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


-Approach all encounters with guests and associates in a respectful manner.
-Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.

-Maintain regular attendance in compliance with Kalahari Resort standards, as required by scheduling which will vary according to the needs of the resort.
-Comply at all times with Kalahari standards and regulations to encourage safe and efficient hotel operations.
-Associates must at all times; be attentive, friendly, helpful, courteous, and maintain good communications and teamwork to all guests, managers, and fellow associates.
Competencies

-Must be able to write, read, and speak English as a first language. Bi-lingual skills are helpful but not required.
-Must be able to evaluate and select among alternative courses of action quickly and accurately.
-Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
-Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests.
-Must be able to adapt to a broad range of customer interactions, inquiries, and complaints.
-Must be able to work with and understand financial information and data, and basic arithmetic functions.
-Ability to think clearly, analyze and resolve problems exercising good judgment.
-Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.
-Must be able to work well in stressful, high-pressure situations.
-Must be able to deal effectively with internal and external guests, some of whom will require levels of patience, tact and diplomacy to defuse anger and collect accurate information.
-Must be able to pass a driving history background check

Physical Demands
The Associate is required to constantly stand, walk, climb, balance, stoop, kneel and crouch. Constantly required reach and grasp. The Associate must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The Associate must be prepared to defend one-self, if a situation becomes violent.

Position Type and Expected Hours of Work
This is a full-time position, with various work hours and days, based on business needs. This position regularly requires evening, weekend and holiday work.

Kalahari Resorts is an Equal Opportunity Employer.

Keywords: Kalahari Resorts & Conventions - Round Rock, Round Rock , Third shift Security Officer-Associate Housing, Other , Round Rock, Texas

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