Third shift Security Officer-Associate Housing
Company: Kalahari Resorts & Conventions - Round Rock
Location: Round Rock
Posted on: January 11, 2022
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Job Description:
Job Title
Security Personnel - Employee Housing
Description
Security Officer's primary responsibility is to provide a safe
environment for persons on company property, patrol and provide
security for Kalahari property, enforce laws and company policies,
and deter illegal activities from city, state and federal
violators.
Essential Functions
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
-Approach all encounters with guests and associates in a respectful
manner.
-Maintain high standards of personal appearance and grooming, which
include wearing the proper uniform and name tag when working.
-Maintain regular attendance in compliance with Kalahari Resort
standards, as required by scheduling which will vary according to
the needs of the resort.
-Comply at all times with Kalahari standards and regulations to
encourage safe and efficient hotel operations.
-Associates must at all times; be attentive, friendly, helpful,
courteous, and maintain good communications and teamwork to all
guests, managers, and fellow associates.
Competencies
-Must be able to write, read, and speak English as a first
language. Bi-lingual skills are helpful but not required.
-Must be able to evaluate and select among alternative courses of
action quickly and accurately.
-Must be effective in handling problems in the workplace, including
anticipating, preventing, identifying and solving problems as
necessary.
-Must be effective at listening to, understanding, and clarifying
the issues raised by Associates, Supervisors, Department Heads,
Senior Management, and guests.
-Must be able to adapt to a broad range of customer interactions,
inquiries, and complaints.
-Must be able to work with and understand financial information and
data, and basic arithmetic functions.
-Ability to think clearly, analyze and resolve problems exercising
good judgment.
-Make independent decisions while maintaining strong ethical
standards consistent with company policy, rules and the ability to
maintain confidential information.
-Must be able to work well in stressful, high-pressure
situations.
-Must be able to deal effectively with internal and external
guests, some of whom will require levels of patience, tact and
diplomacy to defuse anger and collect accurate information.
-Must be able to pass a driving history background check
Physical Demands
The Associate is required to constantly stand, walk, climb,
balance, stoop, kneel and crouch. Constantly required reach and
grasp. The Associate must frequently lift and/or move up to 50
pounds and occasionally lift and/or move up to 100 pounds. Specific
vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus. The Associate must be prepared to
defend one-self, if a situation becomes violent.
Position Type and Expected Hours of Work
This is a full-time position, with various work hours and days,
based on business needs. This position regularly requires evening,
weekend and holiday work.
Kalahari Resorts is an Equal Opportunity Employer.
Keywords: Kalahari Resorts & Conventions - Round Rock, Round Rock , Third shift Security Officer-Associate Housing, Other , Round Rock, Texas
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