Patient Access/Front Desk

Company: Medix
Location: Round Rock
Posted on: June 24, 2022

Job Description:

Job Overview:

• Greets all patients and visitors in a professional and welcoming manner
• Obtains copies of insurance cards, driver's license, authorizations, referrals and other required appointment documentation and appropriately saves them in practice EMR
• Performs demographic and insurance validation, and informs patient of privacy policies and procedures
• Effectively communicates unexpected schedule delays to patients and assists with patient comfort should delays arise
• Collects patient co-payments, reconciliation charges and outstanding balances upon Check-In as well as submitting batches on a daily basis
• Keeps the reception and patient waiting areas clean and organized
• Schedules patient appointments/follow-up appointments in accordance with established policies and procedures
• Performs medical histories, provides instruction to the patient regarding medications and diet, and authorizes prescription refills as directed
• Prepares patients for examination using Village Medical Rooming Guidelines
• Greets patients and answers phones
• Prepares, cleans and maintains exam and treatment rooms, as well as supplies and equipment.

Keywords: Medix, Round Rock , Patient Access/Front Desk, Other , Round Rock, Texas