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Automotive Service Advisor

Company: Steele GMC Round Rock
Location: Round Rock
Posted on: November 24, 2022

Job Description:

Do you have a keen knowledge of vehicles, and a career history based on client service? Why not combine those skills and begin your career as an Automotive Service Advisor? Steele GMC in Round Rock is seeking a Service Advisor to join our team. Steele Auto Group is committed to the growth and development of our employees. Our employees are our strongest asset, so if you are looking for a challenging, rewarding, and exciting career, we invite you to apply today.As Service Advisor, you are the dealership's front-line client relations and service representative. Your reliable communication skills enable you to explain vehicle diagnosis, recommended necessary service work to prolong vehicle longevity, based on your communication with the technicians.Responsibilities include but are not limited to: Determine automotive problems and services by listening to customer's description of symptoms and clarifying description of problems. Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Develop estimates by costing materials, supplies, and labor. Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required. Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns. Maintain automotive records by recording problems and corrective actions planned. Update job knowledge by participating in educational opportunities; reading manufacturers' publications. Enhance the store's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Requirements: At least three years' customer service experience Previous experience in an Automotive Service Advisor role considered an asset Strong interpersonal skill: a good listener who can cultivate relationships Excellent communication skills Ability to work in a team-driven environment Good organization and learning skills Valid drivers' license Salary base plus Commission COMPANY BENEFITS Competitive Salary, 401k WITH MATCH, medical, dental and vision insurance, employee assistance program, life, short term and long term disability plans, and employee discounts.To learn more about our company, culture, and opportunities, please visit If you want to work for an organization that values and rewards hard work, innovative thinking, and continuous improvement, please apply today.We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. Steele Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and to promote from within, where possible. Hiring and promotion of all candidates is based on skills, knowledge and demonstrated abilities,If selected for an interview, please advise us of any accommodations you may require throughout the recruitment process.Job Type: Full-timePay: $52,065.00 - $80,000.00 per yearBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insuranceDay range: Monday to Friday Weekend availabilityShift: 8 hour shiftAbility to commute/relocate: Round Rock, TX 78681: Reliably commute or planning to relocate before starting work (Required)License/Certification: Driver's License (Required)Work Location: One location

Keywords: Steele GMC Round Rock, Round Rock , Automotive Service Advisor, Other , Round Rock, Texas

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