Night Auditor
Company: Residence Inn Mar. Round Rock
Location: Round Rock
Posted on: March 16, 2023
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Job Description:
Job Summary:
The Night Auditor is responsible for the preparation and
disposition of all Night Audit work. Responsible for the front desk
operation during the overnight shift (Typically 11pm-7am). Primary
responsibilities include: registering guests making reservations
preparing daily reports balancing transactions and conducting
security walks.
Responsibilities:
QUALIFICATIONS:At least 1 year of progressive experience in a hotel
or a related field required.High School diploma or equivalent
required.College course work in related field helpful.Previous
supervisory responsibility preferred.Must be able to work
independently and with minimal supervision.Knowledge of Accounting
Principles.Must be able to problem solve and troubleshoot in order
to resolve guest issues that may arise and respond to emergency
situations.Must be proficient in Windows operating systems company
approved spreadsheets and word processing.Must be able to convey
information and ideas clearly.Must be able to evaluate and select
among alternative courses of action quickly and accurately.Must
work well in stressful high pressure situations.Must be effective
in handling problems in the workplace including anticipating
preventing identifying and solving problems as necessary.Must have
the ability to assimilate complex information data etc. from
disparate sources and consider adjust or modify to meet the
constraints of the particular need.Must be able to work with and
understand financial information and data and basic arithmetic
functions.Must be able to work in a self-managed environment.Must
be effective at listening to understanding and clarifying the
concerns and issues raised by co-workers and guests.Must maintain
composure and objectivity under pressure.RESPONSIBILITIES:Approach
all encounters with guests and associates in a friendly
service-oriented manner.Maintain regular attendance in compliance
with Aimbridge Hospitality standards as required by scheduling
which will vary according to the needs of the hotel.Maintain high
standards of personal appearance and grooming which include wearing
the proper uniform and name tag when working (per brand
standards).Comply at all times with Aimbridge Hospitality standards
and regulations to encourage safe and efficient hotel
operations.Maintain a friendly and warm demeanor at all
times.Initiate and complete the End of Day process.Run all reports
as required for Food and Beverage audit.Complete the Night Audit
checklist for computer procedures daily.Balance the day's work
(i.e. movie revenue telephone postings valet laundry server's and
desk agent's paperwork etc.).Maintain cashiering responsibilities
as per Front Office procedures according to Aimbridge Hospitality
standards.Maintain Front Office computer system operation according
to Aimbridge Hospitality standards.Fulfill all Front Office
functions between the hours of 11:00 p.m. and 7:00 a.m.Follow up to
ensure periodic checks by the Midnight House Attendant are made of
building and guest corridors to ensure all areas are locked and
secured (property specific)Handle and follow through on all guest
requests daily from 11:00 p.m. until 7:00 a.m.Follow safety and
emergency procedures according to Aimbridge Hospitality
standards.Maintain proper record keeping (i.e. log books etc.)
according to Aimbridge Hospitality standards.Be familiar with all
Aimbridge Hospitality's policies and house rules.Complete the
initial direct bills daily and place on the Property Accountant's
desk; Attach all folio/banquet check back-up to the bills.Maintain
radio contact with other associates during entire shift.Have a
working knowledge of security procedures.Ensure associates are at
all times attentive friendly helpful and courteous to all guests
managers and fellow associates.Prepare and distribute the Daily
Flash Report as needed.Transfer the master or house accounts as
necessary.Distribute work (i.e. revenue printouts charge and paid
folios vouchers and checks etc.) as directed by S.O.P.'s.Train any
new Night Auditors as requested by management.Run morning reports
according to Aimbridge Hospitality procedures.Assign delivery of
newspapers daily. Deliver or assign delivery of Express
Check-Out's.Follow up to ensure that nightly walk-through includes
removal of all room service trays and straightening of pool and
Jacuzzi area (property specific)Handle items for -------Lost and
Found-----_ according to the standard.Complete any reports as
requested by management in a timely manner.Complete any
miscellaneous duties as required (i.e. resetting Food and Beverage
P.O.S. where necessary distribution of credit 'Watch List' and
preparation of daily revenue summary).As applicable to the hotel
may assist guests with food orders and serve food and beverage
items to guests in a friendly professional and timely manner;
demonstrates suggestive selling techniques and maintains a clean
organized environment for guests.Attend meetings as required by
management.Perform any other duties as requested by the Guest
Services Manager or any other member of management.
Property Details:
Residence Inn Austin Round Rock hotel stands out among
extended-stay Round Rock hotels for excellent service and brand new
amenities. Each of our pet-friendly, apartment-style suites offers
50% more space than an average hotel room and includes a full
kitchen, flat-screen TV and separate living and sleeping areas.
Guests can enjoy our free hot breakfast buffet with healthy
options, the 24-hr Market located in the lobby and ask us about our
free grocery shopping service to help stock their in-suite fridge.
With over 700 sq. ft. of event space and proximity to Dell and
Hospira, business travel is easy at our Round Rock hotel. Families
will have a great time too in our outdoor pool, playing a game of
basketball on SportCourt or grilling out on our BBQ patio. Whether
on a long business trip or taking a family getaway, Residence Inn
Austin Round Rock hotel is the perfect choice for a home away from
home.
Company Overview:
As the global leader in third-party hotel management, our growing
portfolio represents over 1,550 hotels in all 50 states and 22
countries, from top international lodging brands to luxury hotels,
destination resorts and lifestyle hotels. Our associates around the
globe are passionate about serving our guests and driving
exceptional results, and thrive in a culture where everyone is
inspired to be the best. Join a world of possibility with Aimbridge
Hospitality.
Benefits:
After an initial waiting period, those hired into full time
positions are eligible for a competitive benefits package that
includes the following:Now offering Daily Pay! Ask your Recruiter
for more detailsMedical, Dental, and Vision CoverageShort-Term and
Long-Term Disability IncomeTerm Life and AD&D InsurancePaid
Time Off Employee Assistance Program401k Retirement Plan
Keywords: Residence Inn Mar. Round Rock, Round Rock , Night Auditor, Other , Round Rock, Texas
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