Content Review Quality Assurance - Russian
Company: Accenture
Location: Austin
Posted on: May 2, 2024
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Job Description:
Accenture Flex offers you the flexibility of fixed duration
project-based work powered by Accenture, a leading global
professional services company. Accenture is consistently recognized
on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top
50 Companies for Diversity lists.
Accenture is a trusted, innovative, comprehensive, and experienced
partner to leading platform companies. The Trust and Safety
offering within Accenture Operations helps keep the internet safe
and helps platform companies accelerate, scale, and improve their
businesses.
Content moderators serve as an important line of defense by helping
improve the quality and safety of online content while gaining
hands-on job experience. You will deliver value to our clients,
while making a larger impact on society.
You will be responsible for the quality assurance of Content
Moderation whose role includes analyzing and reviewing user
profiles, audio, videos, and text-based content and/or
investigating, escalating and/or resolving issues that are reported
by users or flagged by the system. Due to the nature of the role,
the individual and you may be exposed to flashing lights or
contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet
safe. It may also be challenging, at times. In the context of this
role, individuals may be directly or inadvertently exposed to
potentially objectionable and sensitive content (e.g., graphic,
violent, sexual, or egregious). Therefore, any role supporting
content moderation needs strong resilience and coping skills. We
care for the health and well-being of our people and provide the
support and resources needed to perform their role
responsibilities. Active participation in Accenture's well-being
support program, designed specifically for the Trust & Safety
community, provides valuable skills to promote individual and
collective well-being.
As a Quality Auditor, you will be responsible for Quality Audits
ensuring service meets the client and org goals and standards of
quality. The role will enforce the defined policy guidelines for
all workflows assigned under the Content Moderation scope and
ensure timely quality insights are shared to drive process
improvements. Meet with the Operations Team and drive overall
quality standards defined as per the process.
Day to day responsibilities may include, but are not limited
to:
Basic Qualifications
Skills Needed
Location:
This is not a virtual or remote role. The role is located in office
on the Northside of Austin, Texas. Relocation assistance is not
provided.
Hours & Shifts:
The role requires ability to work 5 out of 7 days a week on an 8
--hour shift with 8 paid hours, and two consecutive days off per
week. Depending on team supported, location, and business needs,
hours, shifts, and rotation frequency are subject to change. Given
the nature of our business being 24/7, 365 days a year, candidates
will need to bring a degree of flexibility, and remain open to
working different hours, shifts/rotating shifts, including holidays
and weekends. Ability to work holidays and weekends, including
rotating shifts as directed by their team and is subject to
change.
As an Accenture employee, you will receive competitive rewards,
access to benefits programs (WeCare) and world-class learning
resources, while gaining job experience with one of the world's
leading professional services organizations.
Compensation at Accenture varies depending on a wide array of
factors, which may include but are not limited to the specific
office location, role, skill set, and level of experience. As
required by local law, Accenture provides a reasonable range of
compensation for roles that may be hired in New York, California,
Colorado or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed
deadline to apply.
Information on benefits is here.
Role Location: Starting Hourly Rate for role
California: $28.50-$34.90
Colorado: $28.50
New York: $27.10- $35.10
Washington: $29.30
What We Believe
We have an unwavering commitment to diversity with the aim that
every one of our people has a full sense of belonging within our
organization. As a business imperative, every person at Accenture
has the responsibility to create and sustain an inclusive
environment.
Inclusion and diversity are fundamental to our culture and core
values. Our rich diversity makes us more innovative and more
creative, which helps us better serve our clients and our
communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one
should be discriminated against because of their differences, such
as age, disability, ethnicity, gender, gender identity and
expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race,
creed, color, religion, sex, national origin, ancestry, disability
status, veteran status, sexual orientation, gender identity or
expression, genetic information, marital status, citizenship status
or any other basis as protected by federal, state, or local
law.
Accenture is committed to providing veteran employment
opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment
Opportunity and Affirmative Action Policy Statement .
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities
for persons with disabilities or religious observances, including
reasonable accommodation when needed. If you are hired by Accenture
and require accommodation to perform the essential functions of
your role, you will be asked to participate in our reasonable
accommodation process. Accommodations made to facilitate the
recruiting process are not a guarantee of future or continued
accommodations once hired.
If you would like to be considered for employment opportunities
with Accenture and have accommodation needs for a disability or
religious observance, please call us toll free at 1 (877) 889-9009,
send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization
that does not now or in the future require sponsorship of a visa
for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or
an affiliated Accenture business may not be eligible for
consideration.
Job candidates will not be obligated to disclose sealed or expunged
records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. Additionally, employees who have access to
the compensation information of other employees or applicants as a
part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
Company's legal duty to furnish information.
Keywords: Accenture, Round Rock , Content Review Quality Assurance - Russian, Other , Austin, Texas
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