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Senior Deskside Support Technician

Company: Romack Inc.
Location: Round Rock
Posted on: June 24, 2020

Job Description:

Senior Deskside Support Technician Round Rock, TX Long Term Contract - W2 Only (Must be able to work without sponsorship/transfer) -- Inquiries to: Nmoss@romackinc.com -- Responsibilities/Skills Required Deliver proper operations and support of desktop applications, technical functions, and equipment Assist with computer hardware/software in order to migrate from Windows 7 to Windows 10 Completion and resolution of trouble tickets, technology issues, and reporting submissions Perform installs, repairs, backups, and services as needed Deskside Technical Assistance (Post Migration) Serves as a Subject Matter Expert providing guidance to lower level workers. May be tasked with scheduling work, train, mentor, and/or coach team members Communicate team goals effectively through strong written/verbal communication Hardware imaging and software packaging/deployment and workstation patching Strong knowledge with Microsoft SCCM Support Day to Day -- Experience Required Five years of work experience (relevant) Five plus years with Windows 7 - 10 Must have experience migrating from one Windows Version to another One year experience with Office 365 MCDST Certification (Preferred) A+ Certification (Preferred)

Keywords: Romack Inc., Round Rock , Senior Deskside Support Technician, Professions , Round Rock, Texas

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