RoundRockRecruiter Since 2001
the smart solution for Round Rock jobs

Part-Time PM Front Desk Agent

Company: Aimbridge Hospitality
Location: Round Rock
Posted on: September 12, 2020

Job Description:

Front Desk--Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.QUALIFICATIONS:High School diploma or equivalent required; College course work in related field helpful.--Experience in a hotel or a related field preferred.--Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.--Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.--Must be able to convey information and ideas clearly.--Must be able to evaluate and select among alternative courses of action quickly and accurately.--Must work well in stressful high pressure situations.--Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.--Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.--Must be able to work with and understand financial information and data and basic arithmetic functions.--Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing--Ability to read comprehend and write simple instructions and/or short correspondence and memos--Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations--An operational knowledge of Microsoft Office suite--Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays--Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)--Ability to participate in the creation of an enjoyable work environment--RESPONSIBILITIES:--Approach all encounters with guests and associates in a friendly service oriented manner.Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.Handle requests for information mail and messages in an efficient and courteous manner.Answer guest inquires about hotel service facilities and hours of operation.Answer inquiries from guests regarding restaurants transportation entertainment etc.Establish and maintain good communications and team work with fellow associates and other departments within the hotel.Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.Obtain all necessary information when taking room reservations and follow rate quoting scenario.Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.Have knowledge of and assist in emergency procedures as required.Handle check-ins and check-outs in a friendly efficient and courteous manner.Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.Use proper two-way radio etiquette at all times when communicating with other associates.As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team membersMaintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and groundsOffering an outdoor pool and a fitness center, Home2 Suites by Hilton Austin Round Rock is adjacent to Emerson Process Management. Free WiFi access is available.Each room here will provide you with air conditioning. There is a full a kitchenette with a dishwasher and a microwave. Featuring a bath or shower, private bathroom also comes with a hairdryer.At Home2 Suites by Hilton Austin Round Rock you will find a 24-hour front desk and a mini-market. Other facilities offered at the property include luggage storage. The property offers free parking.Explore new opportunities with Aimbridge Hospitality. As the global leader in third-party hotel management, our growing portfolio represents 1,400 hotels in 49 states and 20 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our 60,000 associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Keywords: Aimbridge Hospitality, Round Rock , Part-Time PM Front Desk Agent, Sales , Round Rock, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Enablement Specialist
Description: Dialpad is the most modern business communications company in the industry. Our products range from conferencing calling, to phone systems to contact center solutions that are all built with the end-user (more...)
Company: Dialpad Inc
Location: Austin
Posted on: 09/21/2020

Retail Sales Supervisor
Description: Posting Title br br Retail Sales Supervisor br br 05/29/2020 br br Job Description br br Our Supervisors support the management team in order to maximize the output of the store through (more...)
Company: Harbor Freight Tools
Location: Austin
Posted on: 09/21/2020

Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorne
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Austin
Posted on: 09/21/2020


Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: Home Depot
Location: San Antonio
Posted on: 09/21/2020

Licensed Health Insurance Agent - Flexible schedule, exclusive, active leads
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 9/30Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP of your (more...)
Company: ASSURANCE Independent Agents
Location: Austin
Posted on: 09/21/2020

Licensed Insurance Agent - Life and Health
Description: Limited time Appreciation Bonus for new hires br br Work from home and earn 20/hour plus commissions br br Here at the AWL Insurance Agency, our agents focus on helping consumer untangle the (more...)
Company: All Web Leads
Location: Austin
Posted on: 09/21/2020

Credentialed Tax Advisor - CPA, Enrolled Agent or Attorney
Description: Overview 10 10 If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete (more...)
Company: Intuit
Location: Buda
Posted on: 09/21/2020

Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney
Description: Overview 10 10 If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete (more...)
Company: Intuit
Location: Spicewood
Posted on: 09/21/2020

Credentialed Tax Professional - CPA, Enrolled Agent or Attorney - Remo
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Austin
Posted on: 09/21/2020

Licensed Medicare Insurance Agent - 100% autonomy, work when & where you want, free leads
Description: If you''ve sold Medicare, Life, or Auto Insurance before, you''ll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industrys best (more...)
Company: ASSURANCE Independent Agents
Location: Buda
Posted on: 09/21/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Round Rock RSS job feeds