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Client Service Representative

Company: Sage Veterinary Imaging
Location: Round Rock
Posted on: July 31, 2022

Job Description:

Job Description Sage Veterinary Imaging is looking for a Client Service Representative to join our dedicated team of pet care professionals. We are an outpatient diagnostic imaging group, headquartered in Round Rock, Texas. We get answers for pets, owners, and referring veterinarians by using next-level human-quality 3T MRI, X-ray imaging, ultrasound technology, and a state-of-the art digital cytology lab. With a fully equipped neurosurgery suite, we can accurately visualize, diagnose, and treat complex neurological conditions for dogs and cats in one place. Our clinics are teaching institutions that train veterinary interns and residents to become radiologists, and the technical staff is a critical part of that process. Qualifications: Previous experience in customer service or related field is preferred Previous experience in veterinary medicine is required Professional appearance and demeanor Reliable attendance and proactive execution of duties Effective communicator with strong problem solving and organizational skills Ability to build rapport with clients and referring veterinarians Interest in advanced diagnostic imaging procedures and the care, handling, and positioning of patients throughout Responsibilities: Makes appointments and resolves scheduling conflicts Demonstrates empathy towards clients, treats pets with compassion and respect Handles customer inquiries with patience, professionalism, and confidence Collects patient histories and updates ezyVet practice management software. Presents patient care estimates to clients and provides information on diagnostic imaging, therapeutic procedures, and surgical interventions recommended by the veterinarian. Stocks supplies for reception and guest areas General cleaning, hospital maintenance, and equipment inventory. At SVI, we are passionate about building and sustaining an inclusive and equitable working and learning environment for all students and staff. We encourage people from all backgrounds and experiences to join our team. Company Description Sage Veterinary Imaging is a growing outpatient diagnostic imaging group, located in Sandy, UT We get answers for pets using next-level human-quality 3T MRI, X-ray, and ultrasound technology, along with our digital cytology lab. Our clinics are teaching institutions that train veterinary interns and residents to become radiologists, and our technical staff are a crucial part of that process. Recently, we have added a neurosurgery service to treat patients needing surgical intervention after MRI examination.

Keywords: Sage Veterinary Imaging, Round Rock , Client Service Representative, Sales , Round Rock, Texas

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