Internet Sales Consultant
Company: Penske Automotive Group
Location: Round Rock
Posted on: November 14, 2023
Job Description:
Summary/Objective The BDC Representative is responsible for
making inbound and outbound calls and communicating with prospects
and customers via text, email, or social media as assigned.
Essential Functions
- Training is 3-4 weeks long
- Training includes shadowing, mock calls, legal training, how to
use computer systems, and how to schedule sales appointments
- Completes inbound and outbound calls based with a focus on lead
generation activities for new assigned departments.
- Makes daily call quota
- Respond to inbound internet inquiries by phone, text message,
and email
- Schedules, confirms, and reschedules sales appointments as
necessary
- Obtain and record basic demographic information about each
customer, using dealership sales control system
- Assists with answering customer inquiries and problems by
routing customer to the contact and or department
- Conducts telephone and in-person transactions courteously and
promptly
- Understands the terminology of the automobile business and keep
abreast of technological changes
- Understands the manufacturer requirements and policies for
assigned brands
- Follows all attendance and punctuality standards and adheres to
timekeeping standards; Employees are required to record the
beginning and end times of any shift, break, or departure from work
for personal reasons
- Follows the Company Code of Business Ethics and Conduct
- Understands and follows all work rules and procedures and
follows lawful directions from Supervisors
- Upholds the company's non-disclosure and confidentiality
policies and agreements
- Maintains a professional appearance in accordance with company
policy
- Attends pertinent training and stays current with the sales
department concerns and sales techniques
- Attends company meetings as required Other duties as assigned
Requirements Safety Sensitive Position No Dealership Name
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#J-18808-Ljbffr
Keywords: Penske Automotive Group, Round Rock , Internet Sales Consultant, Sales , Round Rock, Texas
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