Community Engagement Associate
Company: Educo Solutions
Location: Austin
Posted on: July 15, 2025
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Job Description:
HIRING NOW! Austin Marketing Firm on the Lookout for Dynamic
Community Engagement Associate. If you’re passionate, enthusiastic,
and ready to make an immediate impact, eyes here! We're urgently
seeking a driven Community Engagement Associate to join our
residential sales team. In this crucial role, you'll be the primary
contact for AT&T customers on their enrollment inquiries.
Connect with the community, create stellar customer experiences,
and leave a lasting positive mark—all while driving sales.
Community Engagement Associate Core Duties As a Community
Engagement Associate for Educo Solutions, representing AT&T,
you will be responsible for: Initiating contact with potential
customers through diverse channels to assess their needs and
suitability for AT&T's offerings. Building strong, lasting
client relationships through consistent communication, fostering
trust and encouraging repeat business. Effectively showcasing
AT&T's products and services, customizing presentations to meet
individual client requirements. Consistently achieving or exceeding
sales targets, contributing to the overall success of the sales
team and company. Providing exceptional assistance from initial
contact to post-sale follow-up, addressing all inquiries and
concerns to ensure a positive customer experience. Continuously
expanding your knowledge of AT&T's offerings, the
telecommunications industry, and competitor activities to
effectively communicate value and respond to customer questions.
Maintaining meticulous and up-to-date records of all sales
interactions, customer data, and progress within CRM or designated
systems. Collaborating closely with Telecommunications Sales
Support Representatives and internal teams to ensure seamless sales
processes, address customer needs, and achieve shared objectives.
Actively participating in team meetings, training programs, and
industry events to enhance sales skills, product knowledge, and
stay informed of company updates. Conducting all interactions with
customers and colleagues with the utmost professionalism, upholding
the reputation and values of both Educo Solutions and AT&T.
Keywords: Educo Solutions, Round Rock , Community Engagement Associate, Sales , Austin, Texas